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Privacy Policy

Last Updated: October 25, 2026

AceFlex LLC (“AceFlex,” “we,” “us,” or “our”) operates as a supplier of solar equipment and renewable energy products. This Privacy Policy explains how personal information is collected, used, disclosed, stored, and protected when you access or use https://aceflex.us/ (the “Website”).

This Policy is intended to comply with applicable United States laws, including consumer protection, e-commerce, and data privacy standards relevant to Florida-based businesses. It reflects standard practices for online retail, order fulfillment, and customer communications.

By using the Website, you acknowledge that you have read and understood this Privacy Policy. Continued use of the Website constitutes acceptance of the practices described herein.

1. Scope and Applicability

This Privacy Policy applies to all personal information collected through the Website. This includes information provided directly by users, information collected automatically during browsing, and information processed through third-party providers involved in transactions and fulfillment.

This Policy governs interactions such as browsing the Website, placing orders, submitting inquiries, and engaging with any features or services offered.

This Policy does not apply to third-party platforms, manufacturers, or external websites that may be referenced or linked. Those entities operate independently and maintain separate policies.

2. Information Collected

AceFlex LLC collects personal information that users provide directly when placing orders or communicating with the business. This may include names, email addresses, phone numbers, billing details, shipping addresses, and customer support messages.

When purchases are made, transaction-related information is collected to process and fulfill orders. This includes product selections, order history, shipping instructions, and limited verification data.

Certain information is collected automatically through standard web technologies. This includes IP addresses, browser types, device identifiers, operating systems, pages visited, timestamps, and referring URLs.

Payment information is processed through secure third-party payment providers. AceFlex LLC does not store full payment card details and relies on those providers for secure processing.

3. Legal Basis for Processing

Personal information is processed where necessary to perform contractual obligations. This includes fulfilling orders, arranging shipments, and providing customer support related to purchased products.

Processing may also be required to comply with legal obligations. This includes obligations under Florida law, federal tax regulations, and consumer protection requirements.

AceFlex LLC may process personal information based on legitimate business interests. These include fraud prevention, order verification, system security, and operational improvements.

Where required by law, processing is based on user consent. Consent may be withdrawn at any time, subject to limitations where processing is required for contractual or legal purposes.

4. Use of Information

Personal information is used to process and fulfill orders placed through the Website. This includes payment coordination, shipping logistics, and delivery of solar equipment.

Information is used to communicate with customers regarding order confirmations, shipping updates, and support inquiries.

Data may also be used to improve Website performance and functionality. Analytical tools may be used to evaluate user behavior and enhance system efficiency.

Where permitted by law, personal information may be used for marketing communications. Such use is subject to applicable consent and opt-out requirements.

5. Disclosure of Information

AceFlex LLC does not sell personal information for monetary compensation. Personal data is disclosed only where necessary to operate the business or comply with legal obligations.

Information may be shared with service providers such as payment processors, shipping carriers, logistics providers, and hosting services. These providers process data only as needed to perform their functions.

Order-related information may be shared with distributors, manufacturers, or warehouse partners to facilitate fulfillment and delivery of solar products.

We may disclose personal information when required to comply with applicable laws, respond to legal requests, enforce agreements, or protect rights, property, or safety.

6. Data Retention

Personal information is retained only as long as necessary to complete transactions and maintain business records. This includes order history, invoices, and customer communications.

Certain data may be retained for longer periods where required by legal, tax, or accounting obligations under Florida and federal law.

When personal information is no longer required, it is securely deleted, anonymized, or archived using standard data protection practices.

7. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to support functionality and maintain a consistent browsing and checkout experience.

Cookies are also used to analyze Website performance and understand user interaction with product listings and pages.

Some tracking technologies may support marketing or advertising activities, where permitted by law and subject to applicable consent requirements.

Users may manage or disable cookies through browser settings. Disabling cookies may affect Website functionality, including checkout processes.

8. Data Security

AceFlex LLC implements administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

Security measures include encrypted data transmission, secure hosting environments, restricted access controls, and monitoring systems.

Despite these measures, no system can guarantee complete security. Users acknowledge that transmission of information over the internet involves inherent risks.

9. International Data Transfers

Personal information may be processed and stored in the United States or other jurisdictions where service providers operate.

These jurisdictions may have data protection standards that differ from those in your location. AceFlex LLC takes reasonable steps to ensure lawful handling of such transfers.

By using the Website, users consent to the transfer and processing of personal information as described in this section, where permitted by law.

10. User Rights

Users may have rights under applicable privacy laws. These rights may include access to personal information, correction of inaccurate data, or deletion of information where appropriate.

Users may also request restriction of processing or object to certain uses of their data, subject to legal and contractual limitations.

Requests must be submitted to info@aceflex.us. AceFlex LLC may require identity verification before responding to such requests.

11. Children’s Privacy

The Website is not intended for individuals under the age of thirteen. AceFlex LLC does not knowingly collect personal information from children.

If such information is identified, it will be deleted promptly in accordance with applicable legal requirements.

12. Third-Party Services and Links

The Website may include links to third-party websites, including manufacturers, partners, or external services related to solar products.

AceFlex LLC does not control these third-party platforms and is not responsible for their privacy practices.

Users should review the privacy policies of any external services before providing personal information.

13. Limitation of Liability

To the maximum extent permitted under Florida and applicable U.S. law, AceFlex LLC shall not be liable for indirect, incidental, consequential, or punitive damages arising from use of the Website.

This includes damages related to unauthorized access, data breaches beyond reasonable control, or reliance on third-party services.

Nothing in this section limits liability where such limitation is not permitted by law.

14. Changes to This Privacy Policy

AceFlex LLC reserves the right to modify this Privacy Policy to reflect changes in legal requirements, operational practices, or technology.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of any updated terms.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below.

AceFlex LLC can be reached by email at info@aceflex.us. You may also submit inquiries through the contact form available at https://aceflex.us/contact/.

We may require verification of your identity before responding to requests related to personal data, in order to protect your information and comply with applicable legal requirements.