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Terms and Conditions

Terms and Conditions
Last updated: March 21, 2026


1. Agreement to Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Customer”, “you”) and AceFlex LLC (“Company”, “we”, “us”, “our”), located at:

7901 4th St N #6653
St. Petersburg, FL 33702, United States

By accessing or using our website https://aceflex.us/, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

 

2. Our Business Model

AceFlex LLC is an online retailer of solar equipment.

  • We source products from authorized manufacturers and U.S.-based distributors
  • Products may ship from multiple warehouse locations
  • We do not manufacture most products ourselves

This structure allows us to offer a wide product selection and competitive pricing.

 

3. Eligibility

You must be at least 18 years old to use our Services.

By using our website, you confirm that:

  • All information provided is accurate
  • You are legally capable of entering into binding contracts

 

4. Products and Availability

We strive to ensure accurate product information. However:

  • Specifications, pricing, and availability may change without notice
  • Images are for illustrative purposes only
  • Compatibility is the customer’s responsibility unless explicitly confirmed

We reserve the right to:

  • Limit quantities
  • Cancel orders
  • Discontinue products at any time

 

5. Orders and Payment

We accept:

  • Credit cards
  • Stripe

Key terms:

  • All prices are listed in USD
  • Taxes are applied where required
  • Shipping costs are not included unless explicitly stated

By placing an order, you:

  • Authorize us to charge your payment method
  • Agree to pay all applicable fees

We reserve the right to cancel or refuse any order at our discretion.

 

6. Shipping and Delivery

  • Orders are shipped from partner warehouses across the United States
  • Delivery times are estimates, not guarantees
  • Delays may occur due to:
    • Carrier issues
    • Supplier availability
    • External factors (weather, logistics disruptions)

Risk transfers to the customer upon delivery.

 

7. Returns and Refunds

All returns are governed by our separate Return & Refund Policy.

Key points:

  • 14-day return window
  • Customer responsible for return shipping (unless error/damage)
  • Items must be unused and in original packaging

 

8. Installation and Use Disclaimer

Solar equipment requires proper installation.

  • We strongly recommend installation by licensed professionals
  • We are not responsible for:
    • Improper installation
    • System incompatibility (unless confirmed by us)
    • Performance issues due to external conditions

 

9. Intellectual Property

All website content (text, images, branding, design) is owned by or licensed to AceFlex LLC.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Use for commercial purposes

without prior written consent.

 

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website functionality
  • Misrepresent information or identity
  • Use automated systems (bots, scrapers)

Violation may result in account termination.

 

11. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for:

  • Content
  • Policies
  • Transactions

on third-party platforms.

 

12. Disclaimer

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted website access
  • Error-free product information
  • Specific performance outcomes of solar systems

 

13. Limitation of Liability

To the maximum extent permitted by law:

AceFlex LLC shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or revenue
  • Installation-related damages

Our total liability is limited to the amount paid for the product.

 

14. Indemnification

You agree to indemnify and hold AceFlex harmless from any claims arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Improper installation or use of products

 

15. Governing Law

These Terms are governed by the laws of the State of Florida, United States.

 

16. Dispute Resolution

Before initiating legal action, both parties agree to attempt informal resolution.

If unresolved:

  • Disputes shall be handled in Florida courts
  • Arbitration may be used where applicable

 

17. Modifications

We reserve the right to update these Terms at any time.

Continued use of the website constitutes acceptance of the updated Terms.

 

18. Contact

AceFlex LLC
7901 4th St N #6653
St. Petersburg, FL 33702
United States

📧 info@aceflex.us